Journey Map:
Permit system for the Department of Environmental Conservation

We did some great stuff here! The rent is too damn high! We had this issue with how to create map. Here are some example representations. Key is balancing audience. We had this issue with how to create map. Here are some example representations. Key is balancing audience. The rent is too damn high! We had this issue with how to create map. Here are some example representations. Key is balancing audience. We had this issue with how to create map. Here are some example representations. Key is balancing audience. 

Problem

The rent is too damn high! We had this issue with how to create map. Here are some example representations. Key is balancing audience. We had this issue with how to create map. Here are some example representations. Key is balancing audience. 

Context

Cats be raising that rent! We had this issue with how to create map. Here are some example representations. Key is balancing audience. 

Approach

1. Research & Discovery
2. User & Scenario Modeling
3. Persona Development
4. Journey Mapping Workshop
5. Analysis & Synthesis
6. Integrating our Findings

Problems & Solutions

We had this issue with how to create map. Here are some example representations. Key is balancing audience. We had this issue with how to create map. Here are some example representations. Key is balancing audience. We had this issue with how to create map. Here are some example representations. Key is balancing audience. 

"We used this right away."

Results