Initial sketch of user flow
High level sketch of the cooling tower registration flow.
Cooling Tower User Stories
NY.gov User Registration Flow
An already developed pattern for registering users needed to be considered.
Data Model for Registry
Developed in concert with the wireframes.
High Level User Flow
All pages and the paths between them.
Based on the “Global Navigation” pattern we developed for NYS websites.
Information Page Mock-up
Landing Page Mock-up
Each NYS Service has a landing page on ny.gov, with information to help people understand the process and requirements.
Account Creation Page
Current Site - Account Creation Page
Current Site - Account Summary
Primary Contact Page
Link a Building
Option to add a new building, which takes you to a details page, or link a previously entered building.
Link Equipment Page
Option to add new equipment, which takes you to a detailed form, or link previously entered equipment.
Add Building Details Page
Based on certain input, it will fill in or expand the form to limit information overload. Phase 2 would also geolocate building.
Equipment Details Page
There are quite a few details needed on this page, so we added a list of requirements to the main service page so people can prepare the documents before coming here.
Current Site - Equipment Details
Current Site - Equipment Details 2
Prototype of Printed Version
An option to print the information was added to make it easier to store a consistent record, as opposed to just printing the browser page.
Test Results Examples
Based on some in-house testing, we identified some issues with the default language.